This notice explains how FileTally handles information in the FileTally apps, website, accounts and sign-in, purchases, licensing and support. It applies whether you use FileTally free of charge, on a trial or under a paid plan. The developer of FileTally is responsible for the information described here and can be reached at [email protected].
Local document processing
FileTally processes documents locally on your own device (Mac, Windows PC, iPad or iPhone). Scanning, page counting, spreadsheet measurement, duplicate checks and exports run on that device. FileTally does not upload your source documents, their contents, file or folder names, scan results or exports to FileTally servers, and it does not use them for analytics or to train models. Saved scans and exports stay where you choose to save them, which may include a cloud folder you control, such as iCloud Drive or OneDrive, under that provider's terms.
Information FileTally receives
FileTally receives limited information through:
- Accounts and sign-in, if you create an account: your name, email address, organization, and the identifiers returned by the sign-in method you choose (email, a supported third-party sign-in service, or your organization's single sign-on).
- Licensing and activation for apps downloaded from the FileTally website: license and plan identifiers, activation state, the app version and platform, a device identifier that FileTally derives on your device to keep each activation distinct, and a device label such as the computer name and local user name so you can recognize your activations. The derived identifier is not your hardware serial number, but it is not anonymous.
- Purchases on the FileTally website: purchase and plan identifiers, purchase status and billing metadata from Stripe.
- Support: the contents of your messages and any files you choose to attach.
- The website, sign-in and licensing services: standard request information such as IP address, browser or app version, and request times, processed for delivery and security.
If an organization provides your access, it may supply your name, email address and access details.
FileTally apps obtained from Apple's App Store don't use a FileTally account. They verify your purchase with Apple on your device and don't send account, licensing, purchase or device information to FileTally.
FileTally uses this information to provide sign-in, deliver and validate licenses, manage activations, process purchases and refunds, prevent abuse, respond to support requests, and meet legal and accounting obligations. FileTally does not sell personal information or share it for cross-context behavioral advertising.
Service providers
FileTally uses these service providers for the applicable services. Apple purchases and WorkOS sign-in apply when those features are available:
- Cloudflare: website hosting and the licensing service.
- Stripe: website payments (FileTally does not store payment card numbers).
- Apple: App Store purchases and refunds.
- WorkOS: account sign-in and organization single sign-on.
- Resend: license and account email delivery.
Apple and Stripe also process certain information for their own purposes under their own privacy notices. Service providers may process information in the United States and other countries.
Your organization, if it manages your access, can see access and activation information associated with your account.
Information stored on your device
The app stores license, trial, activation, account session and preference information locally on the device, in the platform's standard app storage and, where available, its secure credential store.
Website measurement and cookies
Website supplement added October 7, 2026.
With your permission, FileTally counts website page visits by broad section, requests for the Windows installer, and clicks that open Stripe checkout. These are aggregate counts, not unique visitors, completed downloads or installations. Optional measurement is off until you accept and remains off when your browser sends Global Privacy Control. Use Cookie settings in the footer to accept, reject or withdraw permission at any time.
The first-party ft_measurement cookie remembers only your accept or reject choice for 180 days. FileTally stores daily totals in Cloudflare D1, without visitor identifiers, IP addresses, full URLs, search parameters, referrers, document names or document contents. Totals do not identify you and cannot be connected to a purchase. FileTally does not use advertising pixels or cross-site tracking.
FileTally separately summarizes paid website orders and refunds from its existing Stripe licensing records for business and accounting purposes. Rejecting optional measurement does not prevent a purchase or the records required to fulfill it. Cloudflare and Stripe process the connection and transaction information needed to deliver and secure their services. Stripe's own privacy and cookie choices apply on its checkout pages.
Withdrawing permission stops future optional counts; previously recorded anonymous totals cannot be linked back to you for deletion. This website choice does not enable app telemetry. Document processing remains local.
Retention
FileTally keeps account, license and purchase records for as long as your account or license is active and afterwards as reasonably necessary for licensing, support, fraud prevention, tax and accounting, legal compliance or dispute resolution. Support communications are kept as long as needed to resolve and document the request.
Your choices and rights
You can use FileTally's document processing without sending documents anywhere. For app versions that offer accounts, you can start account deletion within the app. You can also request account deletion by emailing [email protected]. FileTally deletes the associated personal information, except records it must keep for legal, tax or accounting reasons, and confirms when deletion is complete. Deleting your account ends organization access tied to it. You may also request access to or correction of your information.
Depending on where you live, you may have additional rights, such as portability, restriction or objection, the right to withdraw consent, and the right to complain to a data protection authority. Where those laws apply, FileTally relies on performing its agreement with you, its legitimate interests in providing and securing FileTally and organization access, and its legal obligations. California residents may request access, correction or deletion and exercise their privacy rights without discrimination.
Children
FileTally is a professional tool and is not directed to children under 13. If FileTally learns that it collected personal information from a child without legally required parental consent, it will delete that information unless retention is required by law.
Security
FileTally is built around local document processing to reduce document exposure, and uses encrypted connections for sign-in, licensing and purchases. No software is perfectly secure, and you remain responsible for the security of the devices, environments and files where you use FileTally.
Changes
This notice may change as FileTally's product, sign-in, payment, activation and support processes evolve. Updated versions may be presented through the website or the app, and material changes will be highlighted.
